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Contact our support team

If you have any questions about growing your business, contact our team and schedule a call.

Office Location:

Plot No. 26 and 27A, Kamla Nehru Nagar, Jaipur, Rajasthan.

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Our office address

Plot No. 26 and 27A, Kamla Nehru Nagar, Jaipur, Rajasthan.

Find all the answers to your confusion

Q: What is Hey Rocket and how it will benefit you?

Hey Rocket aims to simplify logistics management for businesses of all sizes, offering features such as order tracking, label generation, and shipment management to optimize the shipping experience. We prioritize customer feedback to ensure we stay ahead of the curve and meet evolving business needs.

Q: Which courier partners are integrated with Hey Rocket?

Hey Rocket has partnered with a wide range of leading courier companies in India, including Delhivery, Xpressbees, BlueDart, DTDC, ShadowFax and many more. This ensures that our users have access to the broadest pincode coverage and the best delivery options available.

Q: How will Hey Rocket help in reducing shipping costs?

Hey Rocket shipping automation platform offers features such as AI-enabled carrier selection, bulk shipping discounts, and route optimization. These functionalities collectively help businesses reduce operational overheads and avail the best shipping rates.

Q: What kind of customer support can we expect?

Our customer support team is dedicated to your success. You can expect prompt responses, helpful resources, and, if needed, personalized assistance. We believe in building long-lasting relationships with our users, and exceptional support.

Q: What is the pricing of the platform?

Hey Rocket's platform is free for all operating e-commerce sellers, regardless of their current growth phase. You just need to pay freight charges when you ship the order. You can also avail of other value-added services by contacting your dedicated shipping advisor or our customer support desk.